A Wide Range of Service Features for Continuous Uptime

Available features include:

• 24/7/365 service response
  
  Technical support is available around the clock. Our technical support representatives are ready to assist you at any time.

• Uptime guarantee
  
  Because the goal of ASP is excellent service, we promise you unparalleled uptime. We even guarantee it. Ask your ASP representative for more details.

• Planned maintenance—labor and parts
  
  All planned maintenance labor and parts needed to keep your system meeting its original performance specifications—including cleaning, lubrication and adjustments—are supplied at no charge to you during the term of your ALLIANCE Service agreement.

• Corrective maintenance—labor
  
  All corrective labor required to keep your system meeting your original installation specifications is supplied to you at no charge during the term of your ALLIANCE Service agreement.

• Product life extension
  
  As applicable product upgrades become available, ASP installs them upon request without additional charge.

• Product verification record
  
  As appropriate, we confirm that your system meets original factory specifications after maintenance procedures.

• Product configuration report
  
  This report monitors your system's current electrical and mechanical configuration. It also reviews system retrofits/upgrades applicable to you and provides suggested actions.

• ALLIANCE database
  
  We keep a running history of your system and when needed, report on all corrective and planned maintenance actions performed.